ROOT CAUSE ANALYSIS & PROBLEM SOLVING
Root Cause Analysis is a method that is used to address a problem or non-conformance, in order to get to the “root cause” of the problem. It is used so we can correct or eliminate the cause and prevent the problem from recurring.
The 7 QC Tools are simple statistic tools used for problem solving and can be used to resolve 95% of all problems. These tools have been the foundation of Japan’s astonishing industrial resurgence after the Second World War.
The Deming’s Cycle (PDCA) is a four-step model for carrying out cause and effect analysis. Just as a circle has no end, the PDCA cycle should be repeated again and again for continuous improvement.
Combining the Deming Cycle and 7 QC Tools, it provides a process and tools to drive continuous improvement in both manufacturing and office environment to reduce defects.
Understand the concept, definition and process of the root cause analysis methodology.
Uncover the real root causes of problems faced in your daily operations and enable fact-based decision-making.
Understand and differentiate the different types of causes within a problem.
Effectively applying the appropriate tools in the process of root causes analysis.
Understand and the segregation of the different levels of causes within a problem.