Communication is one of the organizational functions that helps a company to stay efficient and productive. One of the more important forms of organizational communication is inter-departmental communication. The importance of communication between different departments in an organization becomes most evident when that communication breaks down. Implementing policies to strengthen inter-departmental communication help to underscore its importance and maintain an efficient flow of information.
Recognize the importance of interdepartmental communication.
Discuss factors and specific behaviours that cause breakdowns in organizational communication.
Know each individual’s responsibility in the communication process
Appreciate and use various modes of interdepartmental communication tools
Discuss the use of appropriate language and the impact on communication.
Realize the impact of individual communication styles on others.
Learn and practice active listening techniques.
Discover how to give and receive feedback.
Collaboratively establish interdepartmental guidelines for effective communication.
Design an interdepartmental communication strategy to improve and maintain effective communications.