INFLUENCING LANGUAGE FOR COMMUNICATION AND SALES USING NLP TECHNIQUES

introduction

Do you want to handle conversations with ease and confidence?   Do you want get results will minimal effort?   What if you could just say the word and it was done?   What if people looked at you expecting to be led, because you were so trustable and wise?

Communication takes up a major part of any person’s workday.  The art of good communication includes a whole host of interaction points like sharing of information, asking for and offering help, coaching team members, working with different departments on a common project, interacting with clients, presenting an idea or product, closing a sale, negotiating with business partners, and so on.

You deal with people professionally and personally every day.  Any new skill that improves your communication with your colleagues, boss, clients and your family can have profound effects on your self-esteem, personality and subsequently your productivity.   We all know how costly miscommunication can be.   The best way to deal with this is to practice the correct communication methods until they become second nature to us.

Fortunately, there has been great progress on discovering and implementing a variety of psychological techniques to enhance our communication with others and even our competitors. These well-tested practical techniques can be applied to everyday situations to enhance their influence on people and know how to handle a variety of complex situations when confronted with.

Practical applications will also be introduced that participants can add to their daily interaction with people. Learn how to use gestures and body language convincingly, utilizing the right words for the best effect, and picking up the “hidden” response signals from others. At the end of the workshop, expect to be equipped with the mindset and skillset to create that quantum leap in communication!

TRAINING OBJECTIVES

  • Use the right mental attitude to better handle adversities, challenges, rejections and objections.

  • Build instant rapport to get positive results.

  • Communicate effectively to gain commitment without using power, position or status.

  • Identify the psyche of yourself and othersanduse different communications stylesto adapt when needed for better influencing.

  • Empathize to establish trust and communicate effectively.

  • Effectively and strategically use convincing body gestures and right words to your advantage.

  • Develop the art of using the right questioning techniques to get better responses or information.

  • Improve the quality of the information exchange.

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